Frequently Asked Questions
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How do I care for my items?
How do I use my items? |
Payment Options
Shipping Information |
Usage Instructions:
Collars:
Tugs:
Collars:
- Collars should be inspected for wear each time before placing on your dog.
- Do not leave collar on dog while in crate or carrier as there is always a risk for entanglement.
Tugs:
- Tugs are a toy for you AND your dog to play with together.
- It is not a chew toy and will not hold up as such. It is possible for a dog to chew through tugs.
Care Instructions:
Collars:
Hand washed with cold water and detergent. Lay flat to dry.
Fleece Tugs:
Toss in the washing machine with warm water and detergent. Dry on low heat in dryer.
Faux Fur Bottle Tugs:
When your bottle tugs get clumpy and dirty:
Rope Tugs:
Toss in washing machine with warm water and detergent. Hang to dry.
Any Fur or Wool Items:
Hand wash in cold water and air dry.
Any other combinations:
When in doubt, hand wash and hang to dry!
Collars:
Hand washed with cold water and detergent. Lay flat to dry.
Fleece Tugs:
Toss in the washing machine with warm water and detergent. Dry on low heat in dryer.
Faux Fur Bottle Tugs:
When your bottle tugs get clumpy and dirty:
- use a dish brush and soap, wet and gently brush out the dirty faux fur
- toss in the wash
- hang to dry
Rope Tugs:
Toss in washing machine with warm water and detergent. Hang to dry.
Any Fur or Wool Items:
Hand wash in cold water and air dry.
Any other combinations:
When in doubt, hand wash and hang to dry!
Order & Payment Info:
Shipping Info:
I only charge what is costs me to ship your item. I ship through the US Postal Service. Most of the time, shipping via Priority Mail through the U.S. Postal Service is the cheapest option.
If you are ordering a small item, the shipping cost will be less. Feel free to email me to ask.
Picking up your items at a tournament is also available!
- Your order is custom made. I make all of the products I offer so that I can control the quality.
- I can accept cash, check or credit card. I use PayPal to process my credit card payments. I am not a website developing genius, so I let PayPal do the secure work! You don't have to have a PayPal account to check out, so no fear!
- If you would rather send me a check, please:
- Facebook message me your order via m.me/GettyGear
- I will email you an invoice
- you mail the check to the address on the invoice
- I will ship your order as soon as the check clears
- Facebook message me your order via m.me/GettyGear
- If I am out of town and your shipment might be delayed, I will post a notice on the homepage.
Shipping Info:
I only charge what is costs me to ship your item. I ship through the US Postal Service. Most of the time, shipping via Priority Mail through the U.S. Postal Service is the cheapest option.
If you are ordering a small item, the shipping cost will be less. Feel free to email me to ask.
- Orders up to $25, ship for $7
- Orders between $25 and $59, ship for $9
- Orders over $59 receive free shipping!
Picking up your items at a tournament is also available!
